How To Set & Manage Expectations

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  • Author: Name
  • Level: Advanced
  • Study time: X hours
  • Video time: X hours
  • Exams: X
Course overview

By the end of this course, you learn the setting expectations process, and you will know how to set and manage expectations among your direct reports / team, as well as your C-Suite and/or clients.

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Certification included
Receive a Certificate of Knowledge upon successful completion of the course.

Course Lessons

Meet the instructor

Charli Sharp

For the past decade, Charli has spearheaded brand communications efforts for global brands across myriad industries while working in-house and at one of the largest mid-size agencies based in Los Angeles. She has spent her career training and mentoring employees, and in fact, one of her first jobs was at Dale Carnegie Training, which instilled in her the value and importance of continued professional development.

She received training from the Association for Talent Development (ATD) in the areas of learning and development, training design and delivery, measurement and evaluation, and talent management. A graduate of Old Dominion University, Charli holds a Bachelor’s degree in Communications and earned her Accreditation in Public Relations (APR) through the Public Relations Society of America (PRSA). 

Patrick Jones - Course author

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